WebsiteDays.com for china huangshi

Click on your region below to contact a Websitedays.com designer, or Websitedays.com sales person for info about Online Website builder system.

You can also send an email to

and we can forward your enquiry to respective designers in your area.

Anji	Anshan	Baoding
Beijing	Beiliu	Bengbu
Cangzhou	Changchun	Changsha
Changshu	Changzhou	Chaozhou
Chengdu	Chenghai	Chongqing
Cixi	Dalian	Dandong
Deyang	Dongguan	Dongyang
Dunhuang	Foshan	Fushun
Fuxin	Fuyang	Fuzhou
Guangzhou	Guilin	Guiyang
Haicheng	Haikou	Haimen
Haining	Handan	Hangzhou
Harbin	Hefei	Hejian
Hengshui	Heze	Hong Kong
Huangshan	Huangshi	Huian
Huizhou	Hunyuan	Huzhou
Jiangdu	Jiangmen	Jiangyin
Jianyang	Jiaxing	Jinan
Jingjiang	Jining	Jinjiang
Jintan	Jinzhou	Kaifeng
Kaiping	Kunming	Kunshan
Lanxi	Lanzhou	Lhasa
Lianyungang	Linan	Linhai
Linshu	Linyi	Liushi
Liuzhou	Llasa	Luoyang
Ma an Shan	Macau	Muduzhen
Nanhai	Nanjing	Nanning
Nantong	Ningbo	Ninghai
Panjin	Panyu	Pinghu
Qianjiang	Qidong	Qingdao
Qingliangdian	Qinhuangdao	Quyang
Rizhao	Rushan	Sanming
Sanya	Shanghai	Shangyu
Shantou	Shaoxing	Shenyang
Shenzhen	Shijiazhuang	Shunde
Songxi	Suzhou	Taian
Taixing	Taiyuan	Taizhou Jiangsu
Taizhou Zhejiang	Tangshan	Tianjin
Tonglu	Tongxiang	Turpan
Urumqi	Weifang	Weihai
Wendeng	Wenzhou	Wuchang
Wuhan	Wujiang	Wujin
Wuqiang	Wuxi	Wuyishan
Xi an	Xiamen	Xiangfan
Xiangtan	Xianmen	Xiaofeng
Xiaoshan	Xinhui	Xuzhou
Yangchen	Yangzhong	Yangzhou
Yantai	Yichang	Yidu
Yiwu	Yiyang	Yizheng
Yueqing	Yuyao	Zhangjiagang
Zhangjiajie	Zhangzhou	Zhanjiang
Zhaoqing	Zhengzhou	Zhenjiang
Zhongshan	Zhuhai	Zhuji
Zhumadian	Zibo	Zigong

» Why Web Hosts and ISPs Need Web Site Monitoring

Why Web Hosts and ISPs Need Web Site Monitoring by: David Leonhardt

If you have spent much time earning a living on the Internet, few things will surprise you. However, I am always amazed with how many companies and individuals make astounding claims without backing them up.

Web hosts and ISPs make such claims all the time: 99% uptime. Some web hosts post on their site live results of their uptime from a third-party web site monitoring company. However, those hosts are very few.

Here are four reasons why every web host and ISP (Internet service provider) should post uptime and connectivity statistics from an independent, third-party web site monitoring firm, with an external monitoring network.

Monitoring reports are excellent marketing tools

This is the most obvious reason a web host or ISP should post monitoring reports on their site. Don’t tell me you have 99% uptime. Even the worst hosting companies and ISPs can make that claim, but it does not make it true. Prove it to me. Posting a report right on your home page, or posting a link to the report up front on the home page tells me you not only can make claims, but you can deliver!

Make sure to post your uptime statistics for the last day, week, month and year, so the customers know you are in it for the tong haul.

Web site monitoring reduces technical support work-load

A recent review by Dotcom-Monitor reveals that accessibility calls to a web host’s technical support can be reduced by 30% just by posting the current status of the web site as reported by an independent monitoring service.

Often a user will call technical support if he encounters a slow Internet connection or download times, dial-up problems, web site accessibility or various computer issues. Users assume the problem is with their web host or their ISP, and call technical support to fix the problem, even if the problem is on their computer.

Real time independent connectivity reports eliminate the need for such calls in many cases, by showing what the status of the site is. A sample report at http://www.dotcom-monitor.com/reporting-card.asp gives an idea of how this works.

Web site monitoring is good customer relations

If it costs up to ten times more to attract a new customer than to keep an existing one, independent web site monitoring can help you keep those precious customers.

Nothing is more frustrating for the end-user than to have her site down and nothing is more embarrassing for an ISP to receive a call from customer about a downtime, especially if it is related to a connectivity issue the hosting company or ISP is not even aware of.

An external monitoring network can alert an ISP or web host immediately to problems that often cannot be detected by internal monitoring, allowing the company to address the issue immediately…and hopefully before a customer even notices that a problem exists.

Monitoring cuts the burden of dispute resolution

Corporate hosting clients and Internet access customers often expect certain levels of service and enter into an SLA (service level agreement). Often, SLA contracts impose fines on ISPs and web hosts who do not meet the targets. Determining how those levels are measured can be difficult, but an independent, third-party monitoring service can easily resolve disputes before they begin.

Dotcom-Monitor is among those services that provides an added SLA reporting function, which can be seen at http://www.dotcom-monitor.com/service-level-agreement.asp . Both the host or ISP and the client can view the reports, and reporting intervals can be set based on the terms of the SLA contract.

While every web site can benefit from some form of monitoring, no class of business needs more the credibility of an independent monitoring service as much as those who provide access to the Internet for their clients: ISPs and web hosting companies.

About The Author

David Leonhardt is a freelance writer and SEO consultant:

http://www.seo-writer.net

He wrote this article for Dotcom-Monitor Web Site Monitoring

http://www.dotcom-monitor.com

More information on web site monitoring

http://www.dotcom-monitor.com/web-site-monitoring.asp

More information on network monitoring

http://www.dotcom-monitor.com/network-monitoring.asp

Info@thehappyguy.com

This article was posted on March 01, 2005